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Sonic Scrubber FAQ

What is the warranty on my Sonic Scrubber?

The warranty on our Wush and Sonic Scrubber is 90 days, but if your device stops working after the 90-day mark, you can still reach out to us and we'll see what we can do!. If you are unhappy with your Sonic Scrubber, please reach out to our customer

I see that the Sonic Scrubber charger is exposed… is this an issue?

Not at all! Our Sonic Scrubber device is equipped with a USB-C charging port which is fully waterproof even if exposed to water, so the exposed charger is not a problem. You can scrub away with confidence!.

How often does my Sonic Scrubber head need to be replaced?

Great question! Because our Sonic Scrubber head is made of silicone, it never needs to be replaced, and is not interchangeable! With proper care and use it should last for years. If it’s starting to look funky with soap build up, just dump the bristl

HELP! My Sonic Scrubber isn’t holding a charge… what should I do?

If your sonic scrubber isn't holding a charge, first make sure that it's fully plugged in and that the charging indicator light is on (yellow light) If the light is on but the charge still doesn't last, try resetting the unit by unplugging it for a f

How long should the unit stay charged for?

Once fully charged, the Sonic Scrubber lasts up to 3 hours.  If you believe your Sonic Scrubber is not holding it’s charge properly, please reach out to our customer service at [email protected]!

Is the Sonic Scrubber clean?

Sonic Scrubber’s antibacterial silicone bristles make it 35x more hygienic than regular nylon brushes. No more harsh germ-filled towels and scrubbers that introduce harmful bacteria.

Is the Sonic Scrubber waterproof?

The Sonic Scrubber is water resistant and can be used in the shower!  (Though, because we care about you, do NOT get the product or charging cable wet or immerse in water while charging!)

How deep of an exfoliation can I expect with the Sonic Scrubber?

The Sonic Scrubber device provides gentle but firm exfoliation to leave your skin soft and rejuvenated. To enhance the exfoliation, use our Body Scrub with your Sonic Scrubber.  Your skin will feel amazing!

Do I need to register my Sonic Scrubber for warranty?

Nope! We do not register devices for warranty. If purchased in-store, hold onto your receipt or snap a photo of your receipt so that we know when you purchased your device if any issues arise.

Sonic Scrubber Instruction Manual

Lost your Sonic Scrubber instruction manual? No worries! Find it -> HERE <-